Shipping policy
Shipping Policy
At Golden Acres, every product is handcrafted in small batches to ensure quality and freshness. Please review our shipping policy below for details on processing and delivery times.
Order Processing
Orders are typically processed within 1–3 business days.
During periods of high demand, processing times may be slightly extended. We appreciate your patience as we carefully prepare each order.
Orders are processed Monday through Friday, excluding holidays.
Shipping Times
Once your order has shipped, estimated delivery times are:
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Standard Shipping (U.S.): 3–7 business days
Please note that delivery times are estimates and not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Lost, Stolen, or Delayed Packages
Golden Acres is not responsible for packages lost, stolen, or delayed in transit once they have been handed over to the shipping carrier.
If your package is marked as delivered but cannot be located, we recommend contacting the carrier directly. If you need assistance, we are happy to help guide you through the process.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout.
Golden Acres is not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery at admin@goldenacresco.com with your order number and photos of the damage.
We will gladly work with you to resolve the issue.
Contact Us
If you have any questions about your order or shipping, please reach out to us at: